You run the business. We'll knock out the rest.

Websites, admin, and marketing help for small business owners who are done doing it all after closing time.

Book a free 30-minute call See what we handle

Based in Reno, Nevada. Working with small businesses everywhere.

Chaseoverdueinvoices DONE Clean upthe inbox DONE Updateholidayhours DONE Post newarrivals DONE Send thenewsletter DONE

Sound familiar?

The sign flips to Closed, and the second shift starts.

  • The inbox you couldn't touch all day is waiting.
  • A few invoices are past due, and you haven't had time to chase them.
  • Your website still looks like it did five years ago.
  • Your social media went quiet weeks ago.
  • You've hired office help before and ended up training, managing, and replacing them.

It all still needs to get done. It just doesn't have to be you.

What we handle

Two sides of the same help: the website that brings customers in, and the back office that keeps everything running behind it.

Website Refresh

Better than starting over.

Most owners assume a better website means an expensive rebuild. Usually it doesn't. We take the content you already have and give it a modern design, faster load times, and local search optimization, at a fraction of the cost of a rebuild. We also set up your Google Business Profile so nearby customers can find you. Many refreshes are done in as little as two weeks.

fireplace store near me
Hearth DepotWebsite not updated
Valley Stove Co.Hours not listed
Your ShopOpen now Directions

Example search. A refresh sets up local search and your Google Business Profile.

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Admin and Operations

Your back office, handled.

Invoices that get paid, an inbox that stays sorted, paperwork that's filed, and new hires onboarded the same way every time. We set up simple systems and keep them running, so the back office isn't waiting for you after closing.

Invoices Reminders on
Invoice 1042Thompson Remodeling $1,240 Overdue Paid
Invoice 1043Sierra Dental Group $860 Overdue Paid
Invoice 1044Lakeview Property Co. $2,315 Overdue Paid

Example. Automatic reminders follow up until each invoice is paid.

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Most owners don't realize how much they can hand off.

Here's what that looks like.

Getting paid and paperwork

  • Overdue invoice reminders that go out automatically, so you never write another "just following up" email
  • Pay-now links so customers can pay straight from the invoice
  • A review of past invoices and purchase orders to catch missed payments, double billing, and unclaimed vendor credits
  • A subscription audit that finds the software you're paying for and not using
  • Paperwork chased down, organized, and filed

Why hire us instead of an employee?

Real help, without committing to payroll.

Bringing on an employee means recruiting, training, managing, and eventually an awkward conversation when the work runs out. With us, there's none of that. We step in for exactly what you need, get it done, and step back out, or stay on as long as it's useful.

Here when you need us. Out of the way when you don't.

How it works

  1. A free 30-minute call

    Tell us what's piling up. We'll ask how your business runs day to day and tell you honestly where we can help.

  2. The Punch List

    If it's a fit, we send a clear plan: what we'll take on, in what order, and how it's billed. We bill by the hour or by the project and work around your budget.

  3. We get to work

    One project or an ongoing partnership. You get progress updates, not more homework.

Cartoon of Evan, Kayla and their two kids as a family of alligators

Who you'll work with

Evan & Kayla Orlando

Owners

KBS is owned and run by Evan and Kayla, who bring years of administrative and operations experience across corporate, nonprofit, and independently owned businesses. When you reach out, you talk to the people doing the work. We're based in Reno, Nevada, and work with small businesses everywhere.

Not sure what to hand off? That's what the first call is for.

Tell us a little about your business. We'll reach out to set up a free 30-minute call at a time that works for you.

Prefer email? Write to info@knockoutbs.com

Book your free call

What's piling up? Pick any that apply
Free, 30 minutes, no obligation.